I rarely write a review about a company, however I do read reviews, and I wanted to share my experience with Perfection Pest Control, because I was so impressed with their honesty, promptness, and because the quality of their work was so good that when the homeowner (my friend) went outside to see the repair, he wasn't even able to tell me where the hole was originally. Vic even spray painted the repair to match the color of the soffit. Thank you Denny, Doug and Vic!
Yesterday I contacted 5 different pest control companies, because there were birds trying to nest in the soffit under the roof overhang of a friends house, who cannot be exposed to bird or bat feces due to past health concerns. One company said they were too busy and couldn't get a technician here for 2 weeks, two of them said there was a charge to come out to access the situation. Perfection Pest Control was one of the remaining two that said they would come out without charge. Denny and Doug came out early that afternoon, and started in the attic. Doug inspected the entire attic for any kind of bat or bird droppings, and any indication of daylight (holes where bats or birds could try to enter), and ensured me there were no issues in the attic. They determined that the bird issue was isolated to the hole in the soffit on the side of the house.
Denny took pictures of the area, and he called me later that day with a quote. He said they would come out the next day, because he knew I was concerned about the birds creating more damage if the issue wasn't taken care right away. Vic and Denny came out the next day, and Vic was able to see that the birds had not started to create a nest yet. He then covered the hole, and spray painted the repair the same color of the soffit. I truly appreciated Doug addressing my concerns about the attic, Denny for his honesty and promptness, and Vic for doing such a great job on the repair.
FYI, the other company that came out to access the situation without charge tried to upsell the job. He didn't even go in the attic, he only took pictures by holding his cellphone up in the attic hole. The first thing he tried to tell me was that there was daylight coming through the attic. Then he told me the existing insulation in the attic needed to be covered with their sanitized insulation. Then while working on the quote he came to the door, and told me we have carpenter ants, then he said he needed to inspect the basement for termites. I asked why, and he said it was part of the service. I only share this so you are aware of how a bird issue can be turned into something else. I appreciate when a company is honest, listens, and only addresses my true concern, not one that tries to upsell.
